We are looking for an experienced and organized Cleaning Supervisor to lead our cleaning team. The Cleaning Supervisor will be responsible for overseeing and coordinating cleaning activities, ensuring high standards of cleanliness, and providing guidance and training to the cleaning staff.

The ideal candidate has strong leadership skills, attention to detail, and experience in a cleaning or custodial role.

Job details

• Location: 5237 Mullen Crest NWEdmonton, ABT6R 0P9 Workplace informationOn site
• Salary: 30.00 hourly / 35 hours per week
• Terms of employment Permanent employment: Full time Day, Weekend
• Starts as soon as possible
• Vacancies 4

Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Cleaning service company

Responsibilities:

• Supervise and coordinate the work of cleaning staff, ensuring that tasks are completed efficiently and to the highest standards.
• Inspect areas to ensure that cleaning tasks are performed to company standards and address any deficiencies.
• Train and mentor cleaning staff on proper cleaning techniques, safety procedures, and equipment use.
• Assign tasks and schedules to staff, ensuring adequate coverage of all areas.
• Handle inventory management, including ordering and maintaining cleaning supplies and equipment.
• Address any staff or customer concerns and resolve issues promptly.
• Ensure adherence to health and safety guidelines, including proper use of chemicals and protective equipment.
• Conduct regular performance evaluations for team members and provide constructive feedback.
• Assist with hands-on cleaning tasks as needed to support the team and ensure all duties are covered.
• Report maintenance or repair needs to the appropriate department for action.

Requirements:

• High school diploma or equivalent.
• Previous experience in a cleaning role; supervisory experience is preferred.
• Strong understanding of cleaning procedures, supplies, and equipment.
• Excellent leadership and team management skills.
• Strong attention to detail and commitment to high-quality standards.
• Good communication skills and the ability to provide clear instructions.
• Ability to work flexible hours, including nights and weekends, if required.
• Knowledge of health and safety regulations related to cleaning is an advantage.

Tasks

• Hire and train or arrange for training of cleaning staff
• Supervise and co-ordinate activities of workers
• Inspect sites or facilities to ensure safety and cleanliness standards
• Prepare budget and cost estimates
• Recommend or arrange for additional services required such as painting, repair work, renovations or replacement of furnishings and equipment
• Co-ordinate work activities with other departments
• Establish work schedules

Who can apply to this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply

By email

[email protected]

Advertised until

2025-07-05

Here are some frequently asked questions to help you gain a better understanding of this Cleaning Supervisor:

Q: What does a Cleaning Supervisor do?

A: Cleaning Supervisors oversee cleaning staff, coordinate schedules, manage supplies, and ensure all cleaning tasks meet quality and safety standards. Responsibilities include:

Inspecting areas to ensure cleanliness

Assigning and scheduling cleaning tasks for staff

Training new team members on best practices and safety

Ordering and managing cleaning supplies and equipment

Ensuring compliance with health and safety regulations

Q: What skills are important for a Cleaning Supervisor?

A: Key skills include:

Attention to detail for quality control in cleaning tasks

Leadership and communication to manage a team effectively

Time management for scheduling and meeting deadlines

Knowledge of cleaning supplies and equipment for proper usage and ordering

Problem-solving skills to address staff or client concerns

Q: Do Cleaning Supervisors need specific qualifications or experience?

A: While specific certifications may not be required, experience in cleaning or janitorial work is often necessary. Employers may also look for candidates with:

Previous supervisory experience or team leadership

Training in health and safety regulations, such as OSHA standards

Certifications in specialized cleaning methods or products, like eco-friendly cleaning

Q: What challenges do Cleaning Supervisors face?

A: Cleaning Supervisors may face challenges such as:

Ensuring quality control across all areas

Managing team performance and addressing issues

Handling supply management to avoid shortages

Dealing with unexpected issues, like last-minute requests or staff absences Being proactive, organized, and having good communication skills can help mitigate these challenges.

Q: What does a typical day look like for a Cleaning Supervisor?

A: A typical day involves creating cleaning schedules, checking team progress, inspecting completed tasks, and managing supplies. Supervisors often communicate with other departments, clients, or building managers to ensure all areas are serviced properly. They may also conduct training sessions and handle any immediate cleaning needs.

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Q: How do Cleaning Supervisors ensure staff follow health and safety standards?

A: Cleaning Supervisors implement training on safe cleaning practices and conduct regular safety briefings. This includes:

Teaching proper handling of cleaning chemicals

Providing PPE like gloves and masks

Ensuring compliance with safety protocols for high-risk areas Regular checks and refresher courses help reinforce health and safety practices.

Q: How do Cleaning Supervisors handle scheduling?

A: Cleaning Supervisors manage schedules based on facility needs, staff availability, and cleaning requirements. They often use scheduling software to coordinate shifts, track tasks, and allocate staff to high-priority areas. Being flexible with shifts, especially for larger teams, is also important for meeting client needs.

Q: What cleaning supplies and equipment do Cleaning Supervisors manage?

A: Cleaning Supervisors oversee a variety of supplies, including:

Disinfectants and sanitizers

Floor cleaners and polishes

Mops, vacuums, and carpet cleaners

Eco-friendly products, if specified They also track usage to restock and reorder, ensuring that the team has the right tools for every task.

Q: What qualities make a successful Cleaning Supervisor?

A: Successful Cleaning Supervisors are detail-oriented, proactive, and skilled at communication. They’re effective leaders who can motivate and manage a team, ensuring standards are met. Organizational skills are essential for balancing tasks, and a good Cleaning Supervisor also has a strong commitment to hygiene and safety standards.

Q: Is the Cleaning Supervisor responsible for client relations?

A: Often, yes. Cleaning Supervisors frequently communicate with clients to understand cleaning needs, handle any issues, and ensure satisfaction. They may provide updates on task progress and take feedback to improve services. Building positive client relationships is crucial for maintaining trust and business continuity.

Q: How do Cleaning Supervisors handle training new employees?

A: Cleaning Supervisors conduct training on cleaning techniques, product usage, equipment handling, and safety procedures. They also provide on-the-job training, where new hires can shadow experienced staff. Regular check-ins and feedback help new employees improve and feel confident in their roles.

Q: What are some common challenges Cleaning Supervisors face with staffing?

A: Staffing challenges may include:

Absenteeism or turnover: Addressed by having backup plans or cross-training staff

Varying skill levels: Providing additional training and feedback for improvement

Maintaining motivation: Encouraging teamwork and recognizing staff efforts to keep morale high A proactive approach to recruitment, training, and retention is essential for smooth operations.

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Q: How do Cleaning Supervisors ensure high standards of cleanliness?

A: Cleaning Supervisors perform regular inspections to verify that tasks meet quality standards. They provide feedback to staff on areas needing improvement and may implement checklists or performance tracking to monitor progress. Supervisors also stay up-to-date with cleaning industry best practices and standards.

Q: How does the role of Cleaning Supervisor differ from that of a Cleaning Operative?

A: While Cleaning Operatives focus on completing specific cleaning tasks, Cleaning Supervisors handle management duties, such as coordinating schedules, inspecting work quality, managing supplies, and training staff. Supervisors are also more involved in client communication and overall quality assurance.

Q: What’s the typical career path for a Cleaning Supervisor?

A: Cleaning Supervisors often start as Cleaning Operatives before advancing to supervisory roles. With experience, some may move into roles like Facility Manager, Janitorial Manager, or Operations Supervisor. Additional training or certifications in facility management can open up more career advancement opportunities.

Q: How do Cleaning Supervisors handle feedback or complaints from clients?

A: Cleaning Supervisors address feedback professionally, listening to client concerns and implementing solutions. This may include retraining staff, increasing inspections, or adjusting cleaning schedules. Regular client check-ins can also help prevent issues before they arise, keeping clients satisfied.

Q: Are there opportunities for specialization in the Cleaning Supervisor role?

A: Yes, Cleaning Supervisors can specialize in areas like:

Industrial or commercial cleaning for specialized facilities

Eco-friendly or green cleaning, using sustainable products and methods

Medical cleaning, with training in sanitizing healthcare facilities Specialization often requires additional training but can lead to higher-paying opportunities.

Q: How do Cleaning Supervisors maintain motivation among their team?

A: Cleaning Supervisors maintain motivation by:

Recognizing team achievements and providing positive feedback

Offering opportunities for growth and additional responsibilities

Maintaining open communication and addressing concerns

Creating a collaborative work environment where team members support one another

Q: What’s the most rewarding part of being a Cleaning Supervisor?

A: Many Cleaning Supervisors find it rewarding to create a positive, clean, and safe environment for others. Seeing the team’s hard work and client satisfaction provides a sense of accomplishment, and building strong relationships with staff and clients makes the job fulfilling.