Assistant Manager – Accommodation Services in Canada at Scott’s Inn & Restaurant

Job Posting: Assistant Manager – Accommodation Services

Employer Details Scott’s Inn & Restaurant

Job Details

• Location: Kamloops, BC
• Workplace Information: On-site
• Salary: $31.25 hourly / 40 hours per week
• Terms of Employment: Permanent, Full-time
• Start Date: As soon as possible
• Vacancies: 1 vacancy
• Source Job Bank #: 3194388

Overview Scott’s Inn & Restaurant, a cherished establishment in Kamloops, BC, is seeking an experienced and dynamic Assistant Manager – Accommodation Services to join our team. This is a fantastic opportunity to play a pivotal role in delivering exceptional guest experiences while overseeing the smooth operation of our accommodation services.

Languages Required

• English

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years in a similar role

Workplace Information

• This position requires on-site work. Remote work is not available.

Responsibilities As the Assistant Manager – Accommodation Services, you will report to the General Manager and be responsible for ensuring the efficient management of the accommodation operations. Your tasks will include but are not limited to:

Operational Management

• Develop and implement policies and procedures to enhance daily operations.
• Monitor compliance with operational standards to ensure guest satisfaction and safety.
• Oversee and arrange maintenance activities to keep facilities in optimal condition.
• Organize and maintain inventory, ensuring supplies are well-stocked and within budget.

Team Leadership

• Recruit, hire, and onboard new staff members to build a strong and cohesive team.
• Supervise staff, providing guidance and motivation to ensure excellent performance.
• Conduct training sessions to enhance staff skills and ensure service standards are met.
• Establish and manage work schedules to ensure adequate coverage at all times.

Financial Management

• Prepare budgets and closely monitor revenues and expenses to maintain financial health.
• Identify opportunities for cost savings and operational efficiencies without compromising quality.

Guest Services

• Perform front desk duties as required, including check-ins, check-outs, and responding to inquiries.
• Address customers’ complaints or concerns promptly and professionally to ensure guest satisfaction.
• Negotiate with clients for the use of facilities, tailoring services to meet their specific needs.

Supplier and Client Relations

• Negotiate with suppliers to procure materials and supplies at competitive rates.
• Build and maintain strong relationships with clients, vendors, and partners.

Work Conditions and Physical Capabilities

• Fast-paced environment requiring quick decision-making and adaptability.
• Attention to detail is crucial to maintaining operational excellence.
• Occasional lifting and physical activity as required by the role.

Personal Suitability

• Collaborative team player with excellent interpersonal skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a focus on quality and customer satisfaction.
• Adaptable and able to thrive in a dynamic environment.

Why Join Scott’s Inn & Restaurant? Scott’s Inn & Restaurant is a landmark in Kamloops, known for its warm hospitality and commitment to excellence. By joining our team, you will:

• Be part of a supportive and collaborative work environment.
• Have opportunities for career growth and professional development.
• Contribute to delivering memorable experiences to our guests.

How to Apply?

If you are a motivated professional with a passion for hospitality, we encourage you to apply for this exciting opportunity:

By email: [email protected]

Application Instructions

• Submit your resume and a cover letter outlining your qualifications and experience.
• Applications can be sent via email to [insert email address] or delivered in person at Scott’s Inn & Restaurant, Kamloops, BC.

Application Deadline

• Job advertised until: January 31, 2025

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Scott’s Inn & Restaurant is an equal opportunity employer, and we encourage applications from candidates of all backgrounds.