Hotel Clerk || Nahanni Traveller Hotel

The Nahanni Traveller Hotel is looking for a versatile and welcoming Hotel Clerk to join our team in the heart of Fort Simpson, Northwest Territories.

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This role is a perfect entry point into the hospitality industry in a unique rural setting, offering the chance to support travelers visiting the stunning Nahanni region.

Compensation & Employment Details

Salary: $19.00 hourly (32 to 40 hours per week).
Location: 10001 Marc Andre Ave, Fort Simpson, NT (On-site).
Status: Permanent, Full-time.
Start Date: As soon as possible.

Core Responsibilities: Guest Experience & Operations

As the face of the Nahanni Traveller Hotel, you will manage front-desk logistics and ensure a high standard of guest satisfaction.

Front Desk Management: Register arriving guests, assign rooms, and manage a real-time inventory of reservations and vacancies.
Financial Processing: Handle guest departures, calculate charges, and process payments securely.
Guest Advocacy: Resolve complaints, assist guests with special needs, and provide detailed information on local facilities and services.
Administrative Support: Manage telephone calls, relay messages, and perform clerical duties such as filing and photocopying.
Facility Care: Follow emergency safety procedures and perform light housekeeping/cleaning duties to maintain a pristine environment.

Diversity & Inclusion: Everyone is Welcome

The Nahanni Traveller Hotel is an equal-opportunity employer that actively supports:

Newcomers & Refugees: No previous Canadian work experience required; we welcome those displaced by conflict or disaster.
Youth: We offer dedicated mentorship, coaching, and networking opportunities to kickstart your career.
Indigenous People: We maintain strong relationships with Indigenous communities and businesses.
Visible Minorities: We provide diversity training to ensure a welcoming and inclusive work environment.

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Qualifications & Suitability

Education: No degree, certificate, or diploma required.
Experience: Experience is an asset, but we are willing to train the right candidate.
Skills: Strong communication (English), flexibility, and a team-player mindset.