Are you a GDS expert who thrives on solving complex travel puzzles? Cranky Concierge LLC is looking for a calm, industry-savvy Remote Travel Advisor to join our elite “After-Hours” team. We aren’t just booking flights; we are the lifeline for stranded travelers when the unexpected happens.
If you have Sabre GDS experience and a passion for airline networks, this is your opportunity to work with a fun, supportive, and world-renowned travel service.
Compensation & Global Flexibility
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Pay: From $17.00 per hour (commensurate with experience and location).
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Hours: Part-time (16–28 hours per week).
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Location: 100% Remote (Global applicants welcome, provided you are authorized to work for a US employer).
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Perks: Travel reimbursement and a supportive team environment.
Strategic Shift Availability
We are specifically seeking professionals to cover Weekday Overnights and Weekend Daytimes (New York Time). These shifts are perfectly suited for advisors based in Australia, New Zealand, or Southeast Asia.
Current High-Priority Shifts:
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Weekday Overnights: Tuesday through Friday (7:00 pm – 3:00 am ET).
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Weekend Daytimes: Saturday and Sunday (10:00 am – 8:00 pm ET).
Key Responsibilities: Intervention & Recovery
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Urgent Crisis Management: Act as the primary point of contact for travelers stuck overnight due to cancellations or missed connections.
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Sabre GDS Operations: Rapidly find and book alternative flight options, hotels, and car rentals.
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Flight Monitoring: Use proprietary systems to monitor delays and intervene before the client even realizes there is a problem.
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Administrative Excellence: Process refunds, file for airline compensation, and manage pre/post-travel documentation.
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Proactive Communication: Send real-time flight updates and maintain a calm, professional demeanor with stressed clients.
Required Skills & Technical Specs
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Industry Knowledge: Deep understanding of global airline networks and routing.
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Software Proficiency: Experience in Sabre GDS or other Global Distribution Systems is highly preferred.
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Language: Native-level written and verbal English proficiency.
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Speed & Reliability: Must be able to respond to system alerts within 10 minutes.
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Equipment: Your own Windows or Mac computer, high-speed internet, and a smartphone.
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Clearance: Ability to pass a background check (handling sensitive client data).
How to Apply
Attention to detail is our top priority. Please ensure you include your favorite airline in your application.
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Visit crankyconcierge.com to learn about our brand.
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Submit your application answering the required shift and compensation questions.
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Qualified candidates will receive a link to a specialized travel assessment.
Job Type: Part-time, Permanent Work Location: Remote
